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Elmo, an end-user-oriented IT maintenance company, wanted to improve user experience for its client organisations. The company partnered with Applixure to obtain data from all end-user IT workstations. The improved end-user experience is reflected in higher customer satisfaction. Today, Applixure’s data also helps the company to develop its customer relationships.

VM IT, a specialist company providing comprehensive customer-oriented IT maintenance, chose Applixure to help develop its user satisfaction monitoring. However, Applixure was soon utilized for predictive maintenance and new business acquisition as well. Today, exploring all different ways of using Applixure's data helps VM IT to stay ahead as one of the most innovative service providers.